Refund policy

Refund & Return Policy (Recommended)
Returns and Refunds
We accept returns within 15 days of the delivery date. If for any reason you are not satisfied with your purchase, you may request a return by contacting our customer support team.
Return Shipping
Return shipping costs are the responsibility of the customer, except in cases of defective or damaged items.
Eligibility for Returns
To be eligible for a return:
The product must be unused and in original condition.
The product must be returned in original packaging.
Proof of purchase is required.
Refunds
Once the returned item is received and inspected, refunds will be processed within 3–7 business days to the original payment method.
Damaged or Defective Items
If your product arrives damaged or defective, we will provide a full refund or replacement at no extra cost.
How to Request a Return
To request a return or refund, please contact our customer support team at:
KCventasinternacional@gmail.com
Include your order number and a brief explanation of the issue.
Customer Support
If you have any questions regarding our return or refund policy, our support team will be happy to assist you. We aim to respond to all inquiries within 24–48 hours